Use an insertion pad to practice the insertion technique and get familiar with the product before use.
Watch the instruction videos above.
Consider using an infusion set with automatic aid for insertion, for instance the neria™ guard.

You may have hit a nerve or muscle. Remove the infusion set and insert a new infusion set at a different site. Make sure that the site you use has sufficient fatty tissue (so you can pinch an inch of skin).

Check the site of the infusion set on your body. Is the infusion set inserted correctly? Is anything, for instance clothing, interfering with the infusion set or site?

Choose a different site for your infusion set and seek advice on how to insert the infusion set correctly.

Consider choosing another catheter material and/or catheter length.

Remove the infusion set and insert a new one at a different site.
Remember to massage the adhesive on to the skin.
Reasons for why the adhesive is not sticking:
- Warm and humid environments and hot summer weather
- Insertion site may be oily, have perfume or lotion or is not dry and clean
Consider placing an extra adhesive on top of the infusion site.

Many factors can influence the condition of your skin. To minimize skin complications, consider:
- Cleaning skin and hands more thoroughly before insertion
- Using more areas for insertion, for instance the lower back and thighs
- Using a rotation pattern to avoid re-using the same site or if recommended by your healthcare professional
- Using the same site/sites for each infusion may minimize site irritation when infusing over time. Consult your healthcare professional for advice.
- Avoiding sites that are already irritated or red.
- Using a site that does not interfere with clothing, belts etc.
- Massaging the infusion site prior to insertion
- Changing the catheter material (from steel to soft), length or insertion technique.

Remove the infusion set and insert a new infusion set at a different site. If using a multi needle infusion set (2, 3 or 4 needles), clamp off the tubing in which you can see blood with the red clamp included in the product package, and then use the remaining site/sites for the infusion.